Your privacy matters to us. This Privacy Policy explains exactly what personal data phdream collects from Filipino players, how we use it, and the steps we take to keep it safe. Please read this page before creating an account or using any part of our platform.
When you register for a phdream account, we collect your full name, date of birth, email address, and a username of your choice. We also ask for your mobile number so we can send account verification messages and important security alerts directly to your phone. During the payment process, we collect transaction details such as the amount in Philippine pesos (PHP), the payment method used, and timestamps for each transaction. If you contact our support team, we may keep a record of that conversation to help resolve your query more efficiently. We do not collect unnecessary personal data, and we only ask for information that is directly relevant to operating your account and keeping it secure.
Your personal data is used primarily to create and manage your phdream account, process deposits and withdrawals in PHP, and verify your identity in line with Philippine regulations. We use your email address and mobile number to send account-related notifications such as login alerts, transaction confirmations, and updates to our platform policies. Aggregated, anonymised usage data helps us understand which games and features are most popular among Filipino players, allowing us to improve the platform over time. We do not sell, rent, or trade your personal information to any third party for marketing purposes. Any communication we send you is directly related to your account activity or platform updates, and you may opt out of non-essential messages at any time through your account settings.
phdream shares your personal data only in limited circumstances that are necessary to operate the platform or comply with Philippine law. We work with trusted payment processors who handle PHP transactions on our behalf; these partners are contractually required to protect your data and use it only for the purpose of completing your transaction. We may disclose your information to Philippine government authorities or law enforcement agencies if required by a valid legal order or to investigate suspected fraud or illegal activity. We do not share your data with advertisers, data brokers, or any unrelated third parties. All third-party service providers we engage are evaluated for their data security practices before being granted access to any player information.
All personal data collected by phdream is stored on secured servers with access restricted to authorised personnel only. We use industry-standard encryption protocols to protect data both in transit and at rest, ensuring that your information cannot be intercepted or read by unauthorised parties. Passwords are stored using one-way hashing algorithms and are never stored in plain text. We conduct regular security reviews and vulnerability assessments to identify and address potential risks before they can affect our players. In the unlikely event of a data breach that affects your personal information, we will notify you promptly and take immediate steps to contain and remediate the incident in accordance with applicable Philippine data protection laws.
We retain your personal data for as long as your phdream account remains active or as required by Philippine law and regulatory obligations. If you request account closure, we will deactivate your account and begin the process of removing your personal data from our active systems within a reasonable timeframe. Certain transaction records may be retained for a longer period to comply with financial reporting and anti-money laundering requirements under Philippine regulations. Anonymised or aggregated data that cannot be linked back to you may be retained indefinitely for analytical purposes. You may request a copy of the personal data we hold about you at any time by contacting our support team.
Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have the right to access, correct, and request deletion of your personal data held by phdream. You may also object to the processing of your data in certain circumstances, and you have the right to data portability where technically feasible. To exercise any of these rights, please contact our support team using the details provided in the footer of this page, and we will respond within the timeframe required by law. We take all data rights requests seriously and will never penalise you for exercising your legal rights. If you believe your data privacy rights have been violated, you also have the right to lodge a complaint with the National Privacy Commission of the Philippines.
phdream uses essential cookies to keep you logged in, remember your preferences, and ensure the platform functions correctly on your device. We do not use third-party advertising cookies or cross-site tracking technologies that follow you around the internet. Session cookies are deleted automatically when you close your browser, while preference cookies may persist for a set period to improve your experience on return visits. You can manage or disable cookies through your browser settings at any time, though doing so may affect the functionality of certain platform features. Our use of cookies is limited strictly to what is necessary for a smooth, secure gaming experience on mobile and desktop devices in the Philippines.
We may update this Privacy Policy from time to time to reflect changes in our platform, applicable Philippine laws, or industry best practices. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players through their account dashboard. Your continued use of phdream after any changes have been posted constitutes your acceptance of the revised policy. We encourage you to review this page periodically so you are always aware of how your data is being handled. If you have any questions about this Privacy Policy or how it applies to your account, the FAQ page is a good starting point for quick answers.
We are committed to protecting the privacy of every Filipino player on phdream. If you are ready to get started, create a free account today — or visit our FAQ page if you have questions about how we handle your personal information.